Support and maintenance

We provide a comprehensive maintenance contract and customer support for all our software

Our goal is to provide our customers with the best security for the smooth operation of our software now and in the future.

Maintenance contract

  • We ensure trouble-free operation of our software throughout the year. You will have the top expertise and long experience of our support staff at your disposal.
  • Our maintenance contract covers the support and newest versions for all our MS applications and addons (for MicroStation) and CISS programs throughout the contract period.
  • The contract can be extended to include for example MicroStation support.
  • In regards of the nature and scope of the services, the contract can be modified to meet the customer’s special needs and expectations.

Customer support

  • Our customer support is available from Monday to Friday at 8 am – 4pm (UTC+2)
  • Contact us by email via our email contact form.
  • Remote meetings via TeamViewer can also be arranged.

Support

Customer support